Terms
Terms of service
Last updated August 24, 2026.
These terms cover the Property Portal website and the Android and iOS apps. By creating an account or using the product, you agree to them. If you are opening a company account, you also agree on behalf of that company.
The service
Property Portal is a maintenance ledger: residents report issues, managers assign work, and technicians update jobs. We may change features as we operate the product. We do not promise uninterrupted access.
Accounts
You must give accurate details and keep your password to yourself. Company owners and managers are responsible for who they invite and what those people can see. Residents and workers should only use the buildings and jobs they are given access to.
Acceptable use
Do not probe other companies’ data, upload malware, abuse invites, or use the service to harass anyone. We may suspend an account that breaks these rules or creates risk for other customers.
Your content
You keep ownership of the names, notes, photos, and comments you add. You give us a license to store and display that content so the product can work for your company. Do not upload material you do not have the right to share.
Billing
Company plans are billed in USD through Stripe. Free accounts may run one building. Residents and workers are not charged. Prices are shown on the pricing page; tax may be added at checkout where Stripe Tax is registered. Canceling a paid plan starts a 120-day deletion of that company’s buildings, work orders, and photos.
Liability
The service is provided as-is. We are not responsible for maintenance work itself, contractor quality, or property damage. To the extent the law allows, our liability is limited to the fees the company paid us in the three months before a claim.
Changes
We may update these terms. The date at the top of this page is the latest version. Continued use after a change means you accept the new terms.
Contact
Questions: write from the email you use to sign in, or through the company owner on the account.